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The guarantees of XBS Telecom :
We treat your data confidentially and in accordance with national and international regulations, including, among others, Regulation (EU) 2016/679 of the European Parliament and the Council of 27/04/2016 on the protection of natural persons to the the processing of personal data and the free movement of such data. We make every effort to secure the storage of this data.
Purpose of the processing of your personal data:
By providing us with your personal data, you give us express permission to process this information for the purposes indicated below. Your data are included in the databases of XBS Telecom and are processed primarily for the management of our customers, publications and services offered to improve the quality of our services (selections, suggestions sites, ...) . Your personal data remains within the group (ELOS Group sas acv). Our client file has never been given/sold in whole or in part to third parties. Your personal information will never be transferred without your express prior consent.
At any time and without any justification, you can do the following actions via the link with your name at the top right of the screen:
Do not hesitate to contact us in case of question or difficulty.
A word about Cookies:
We occasionally use cookies to provide you with better service. A cookie is a small block of information saved by your browser for a website: this cookie can be retrieved during a subsequent visit to the same site. We use cookies for administrative purposes, for example, to record your preferences (such as the language, or the fact that you are logged in) which will save you having to repeat the same keyboard entries each time you visit our site. Most cookies only work for a single session or visit. Our cookies are encrypted, none of them contains legible information for reading by a third party. It is also possible to configure your browser to inform you each time cookies are created or to prevent their creation (some services requiring cookies will no longer be available).
Where: Mailing list or newsletter via Mailchimp or Ymlp
Personal Data: email address, city and zip-code, country, first name and last name, license number and (amateur-radio) call-idprefered language, unsubscribe choices
Where: Online shop notifications, order status changes and delivery tracking
Personal Data: email address, address, city and zip-code, country, first name and last name, phone number, license number and (amateur-radio) call-idprefered language
Where: Any exchanges between our client and our staff regarding support requests
Personal Data: email address, address, first name and last name, phone number, license number and (amateur-radio) call-id and serial numbers
Where: Any exchanges between our suppliers and our staff regarding support requests
Personal Data: email address, address, first name and last name, phone number, license number and (amateur-radio) call-id and serial numbers
Where: Google widgets, Google analytics and YouTube video widgets
Personal Data: Cookies and Usage Data
Where: Bankwire
Personal Data: Firstname, Last name and call-id for payments matching
Where: credit card payments (Payzen)
Personal Data: various types of Data as specified in the privacy policy of Payzen service
Where: PayPal
Personal Data: various types of Data as specified in the privacy policy of Paypal service
Where: Invoice issuing and compliance with governmental financial administrations requirements.
Personal Data: Firstname, Last name, address, delivery address, order details
Where: Compliance with governmental telecommunication administrations requirements.
Personal Data: Firstname, Last name, address, call-ID, (radio)license number, radio-operator authorisations
Where: Hosting provider
Personal Data: various types of Data as specified in the privacy policy of the Hosting provider like IP addresses and access times
Where: Direct registration
Personal Data: gender, firstname, lastname, email address, address, city and zip-code, country, date of birth, password, phone number, callsign, license number, prefered language
Where: Personnalized discounts system
Personal Data: Firstname, lastname, memberships to radio-clubs
Where: Marketing and consumer habits statistics
Personal Data: orders history and orders details
Where: Captchas
Personal Data: Cookies, email addresses, ip addresses
Where: Various security systems
Personal Data: Cookies, ip addresses, access times, unauthorized access attempts
Where: Subscriptions / unsubscribtions choices
Personal Data: email addresses, subscriptions / unsubscribtions choices
Users declare themselves to be adult according to their applicable legislation. Minors may use XBS Telecom web sites only with the assistance of a parent or guardian. Under no circumstance may unsupervised persons under the age of 13 use XBS Telecom web sites.
You can delete your account and all your personal data at any time.
In this case, all of your personal data on the site xbstelecom.eu will be destroyed and data related to your activity on the site (orders, baskets) will be anonymized. The personal data necessary to fulfill the accounting obligations (for example allowing the issuing of invoices) will be kept in our accounting software during the minimum period imposed by the law.
Attention: For any request for support for an order or for a repair under warranty of a product made after deletion of your account, we will ask you a copy of your invoice or your delivery note concerning this product.
Responsible for contractual obligations and website content, except where otherwise indicated:
ELOS Group sas acv
229, Rue Solférino
59000 Lille
Owner contact email: